ok et Privacy Policy – How We Handle Your Personal Data
This Privacy Policy explains what information ok et collects from Philippines users, how we use it, and what rights you have over your data. Please read this page carefully before using our platform.
Last updated: 2025
1. Information We Collect
ok et collects personal information necessary to operate your account and provide gaming services to Philippines users. The categories of data we collect include:
- Account information: Full name, date of birth, email address, username, and password (stored in encrypted form) provided during registration.
- Identity and payment details: For verification and transaction processing purposes, we may collect Philippine identification details and payment method information used for deposits and withdrawals in Philippine Peso (₱).
- Device and browser data: IP address, device type, operating system, browser type and version, screen resolution, and session duration collected automatically when you access the platform.
- Usage data: Pages visited, games accessed, bet history, session timestamps, and navigation patterns within the ok et platform.
- Cookies and tracking data: Session identifiers, preference cookies, and analytics data collected via cookies placed on your browser. See Section 3 for full cookie details.
We collect only the data necessary for the purposes described in this policy. Providing inaccurate information during registration may result in account suspension.
2. How We Use Your Data
ok et uses the information we collect for the following purposes:
- Account management: To create, maintain, and secure your account, process logins, and verify identity as required for online gaming services in the Philippines.
- Transaction processing: To handle deposits and withdrawals in Philippine Peso, verify payment sources, and maintain accurate financial records in compliance with applicable regulations.
- Platform improvement: Usage data helps us understand how players navigate the platform so we can improve navigation, load times, and feature availability.
- Customer support: When you contact support, we use your account and session data to help resolve issues efficiently.
- Regulatory compliance: We may use your data to comply with applicable Philippine laws, including anti-money laundering obligations and age verification requirements.
- Responsible gaming: Account activity data is used to detect patterns that may indicate problem gambling, allowing us to offer appropriate support tools.
ok et does not use your personal data for unsolicited advertising by third parties. We do not sell your data to marketing companies.
3. Cookies and Tracking
ok et uses cookies to operate the platform and improve user experience. Cookies are small text files stored on your browser when you visit our site. The types of cookies we use include:
- Essential cookies: Required for the platform to function, including session authentication and security tokens. These cannot be disabled.
- Preference cookies: Store your language and display preferences so you do not have to re-enter settings each session.
- Analytics cookies: Collect anonymized data about how users interact with ok et, including which game sections are most visited and where users exit. This data is used only for internal platform improvement.
You can manage cookie preferences through your browser settings. Disabling essential cookies may affect platform functionality. We do not place third-party advertising cookies on the ok et platform.
4. Data Storage and Security
Your personal data is stored on secured servers with appropriate technical and organizational measures in place to protect against unauthorized access, loss, or disclosure. Passwords are stored using industry-standard hashing and are never stored or transmitted in plain text.
ok et retains your account data for as long as your account is active, and for a period thereafter as required by Philippine law or our internal compliance obligations. Transaction records related to Philippine Peso deposits and withdrawals are kept for the minimum legally required retention period.
While we take reasonable precautions to secure your data, no online platform can guarantee absolute security. Players are advised to use strong, unique passwords and to log out of their ok et accounts when using shared devices.
5. Sharing Data with Third Parties
ok et does not sell or rent personal data to external parties. We may share data in the following limited circumstances:
- Service providers: Payment processors and identity verification partners who assist with transaction processing and age/identity checks may receive the minimum data necessary to perform their service. These partners are bound by confidentiality agreements.
- Legal obligations: We may disclose data to Philippine regulatory authorities or law enforcement agencies when required to do so by applicable law, court order, or legitimate regulatory request.
- Business transfers: In the event of a merger, acquisition, or asset sale, user data may be transferred as part of that transaction, subject to the same privacy protections described in this policy.
Any third party receiving data from ok et is required to handle it in accordance with applicable data protection standards. We do not share your gaming history or financial data for advertising purposes.
6. Your Rights as a User
As a registered ok et user based in the Philippines, you have the following rights regarding your personal data:
- Right of access: You may request a summary of the personal data ok et holds about your account.
- Right to correction: If any account information is inaccurate or incomplete, you may update it directly through your account settings or by contacting support.
- Right to deletion: You may request deletion of your account and associated personal data, subject to any legal retention requirements. Deletion requests can be submitted by contacting support at [email protected].
- Right to restrict processing: In certain circumstances, you may request that we limit how we use your data while a complaint or correction request is being resolved.
Requests related to your data rights will be handled within a reasonable timeframe. To submit a request, contact the support team with your registered account details.
7. Protection of Minors
ok et does not knowingly collect personal data from individuals under the age of 18. The platform is intended exclusively for adult users who meet the legal gaming age requirement in the Philippines.
If we become aware that a minor has created an account or provided personal information, that account will be suspended and the associated data will be deleted promptly. Parents or guardians who believe a minor may have registered should contact support immediately at [email protected].
8. Policy Updates and How to Contact Us
ok et may update this Privacy Policy from time to time to reflect changes in our services, technology, or applicable Philippine regulations. When material changes are made, we will post the updated policy on this page with a revised effective date. Continued use of the platform after an update constitutes acceptance of the revised policy.
We encourage all users to review this page periodically. If you have questions about this Privacy Policy, how your data is handled, or wish to exercise your data rights, please contact our support team:
- Email: [email protected]
- Support channel: Live chat available after logging in to your ok et account
- FAQ: Common privacy and account questions are answered on our FAQ page
Your Privacy Matters at ok et
We are committed to keeping your data secure and your gaming experience transparent. For questions, visit our FAQ or get in touch with our support team.